Privacy Policy

Last Updated: 31-05-2024

Introduction

Welcome to ilakkiyacholai publication. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services, including purchasing and accessing e-books, and ordering physical products like books.

Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

Personal Information

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card details, billing address, and other financial information necessary for processing payments.
• Account Information: Username, password, and other details related to your account.

Non-Personal Information

• Device Information: IP address, browser type, operating system, and device type.
• Usage Data: Information on how you interact with our website, including pages visited, time spent on pages, and other analytical data.

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing Transactions: To process your payments and deliver digital and physical products you purchase.
• Account Management: To create and manage your account, including providing access to purchased e-books.
• Customer Support: To provide customer service and support, including responding to your inquiries and resolving issues.
• Communication: To send you updates, promotional materials, and other information related to our services.
• Improvement of Services: To understand how you use our services and to improve the user experience and functionality of our website.
• Compliance: To comply with legal obligations and protect our rights and interests.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who help us operate our website, process payments, ship products, and perform other business functions.
• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., court orders or subpoenas).
• Business Transfers: In connection with a merger, sale, or acquisition of our business, your information may be transferred as part of the transaction.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Encryption: We use SSL encryption to protect sensitive information transmitted online.
• Access Controls: We restrict access to personal information to employees, contractors, and agents who need to know that information to process it for us.
• Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and improve our services. You can control the use of cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.

Thank You

This Privacy Policy is designed to ensure that our customers feel secure in their interactions with us and understand how their personal information is handled. Thank you for choosing ilakkiyacholai publication.

Contact

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

support@ilakkiyacholai.in
+91 99629 18724